What The Cheesecake Factory Can Teach Your Doctor

In the New Yorker, Atul Gawande compares The Cheesecake Factory’s efficient, well-oiled food-making machine to healthcare’s … opposite of that. His argument is a little bit counterintuitive: That when it comes to healthcare, a personalized individual plan isn’t necessarily the best plan. That in fact, a factory-like healthcare system with checks and balances and targets and timers is cheaper and more effective, producing better results. (The piece also serves as a somewhat glowing review for The Cheesecake Factory, which: Did you ever think you’d read that in the New Yorker?)



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