Stores That Forced You to Work Over Thanksgiving Didn’t Earn as Much as Last Year

It doesn’t matter how many billions of dollars the retail industry earns this year, if that number is smaller than what it earned last year.

Controversy With Your Coffee And Other Recent Retail Innovations

At least someone in charge of a company is thinking about something other — and bigger — than the bottom line.

Should Everyone Work Retail At Least Once?

We should behave well to bus drivers and toll booth operators and flight attendants too, right, even if we’ve never worked in those fields. It shouldn’t take first-hand experience to make us better at being fellow human beings.

“If That Thief Counts as a Customer, I Had Two Customers That Week:” A RadioShack Story

This story shouldn’t be surprising to anyone who’s ever worked a retail commission-based job. Yes, they take returns out of your paycheck, and yes, they holler at you about not making sales goals. What’s surprising, as Bois notes, is that RadioShack is still in business at all.